What is a mystery guest?
A mystery guest is someone who enjoys travel and new experiences.
Our mystery guests are everyday people who are prepared to complete an objective report on their experience in return for an agreed reimbursement. Our clients are looking to learn from the detailed experiences of their everyday guests (not critics).
As a volunteer, a mystery guest is free to complete as many or as few visits as they like and only choose what’s convenient for them.
So how does it work?
Book a visit
Book a visit and read the brief on what to expect, and what to look out for
Go out
Enjoy!
Complete report
Log in to your portal, complete your report and submit before noon the next day
Clarify details
We’ll give you a call after you’ve submitted the report if we need any more details
Get reimbursed
Your agreed expenses will be paid into your account 3-4 weeks after your visit
What we need from you
Here are the basic requirements:
Ability to make detailed observations and record them in clear English.
A commitment to fully complete any visits that you book with us.
Availability by phone for report queries the day after your visit.